Joel Gomes

Resolved a wide range of technical problems, ensuring minimal disruption to academic and administrative activities.

Managed university platforms, optimizing performance and user experience for students and staff.

Performed critical repair and maintenance of internet network infrastructure, improving connectivity and system uptime.

Trained and onboarded new helpdesk team members, enhancing team capabilities and service delivery.

Managed user accounts and permissions, ensuring seamless access and security for internal systems.

Administered and maintained printer infrastructure, optimizing functionality and minimizing downtime for critical office operations.

Applied foundational knowledge of insurance processes to provide targeted IT support, enhancing departmental efficiency.

Spearheaded the creation and dynamic management of the Federation's Instagram page, significantly increasing online presence and engagement.

Published informative content and relevant topics, fostering communication and interest among the target student audience.

Managed the communication and image department, ensuring consistent branding and messaging across all platforms.

Orchestrated the creation of interactive activities for students, significantly boosting engagement and campus life.

Negotiated and finalized a protocol agreement with Escola de Condução Platô, expanding student benefits and external partnerships.

Secured a protocol agreement with Ótica Medica do Platô, providing valuable services and resources for students.

Played a crucial leadership role in the academic association, contributing to memorable institutional moments.

Led the foundational process for creating the Students' Association, establishing governance and operational frameworks.

Organized and coordinated committee members, ensuring effective collaboration during the association's formative stages.

Successfully facilitated the first official election, establishing democratic processes for future leadership.